By Staff Reporter
FASTJET says its operations are going on smoothly contrary to what is being reported in the media that all is not well at the value airline.
In a statement, Fastjet spokesperson Hein Kaiser said all departures are taking place on time across all its routes.
“Fastjet, Zimbabwe’s value airline, reassures its customers that the airline is operating on a business as usual basis. Fastjet Zimbabwe continues to operate 4 daily returns between Harare and Johannesburg, daily flights between Harare and Bulawayo and up to 2 flights a day between Harare and Victoria Falls, with three weekly flights between Victoria Falls and Johannesburg.
“While Fastjet is currently in active discussions with its major shareholders regarding a potential equity fundraising, it is business as usual at the airline with on-time departures across our network,” he said.
Kaiser added that Fastjet recently changed its product offering to include a first checked bag and an in-flight snack in most of its flights after going through feedback from customers.
“The migration to a value-driven airline was received positively and presently Fastjet is working on an enriched customer experience plan to further enhance our product offering.
“Fastjet Zimbabwe has grown by 70% during the first half of 2018 and is going from strength to strength,” Kaiser said.
Last year the airline doubled its frequencies between Harare and Johannesburg and added 5 additional returns to daily service between Harare and Victoria Falls. In July Fastjet launched its 5th Zimbabwean route between Harare and Bulawayo.
“Beyond providing a reliable air-lift service to everyone in Zimbabwe, Fastjet also actively promotes inbound and domestic tourism and intends to remain an active member of Zimbabwe’s corporate citizenry.
“We are the airline for everyone, and we appreciate the continued support from our customers, friends and business partners,” said Kaiser.
Fastjet’s network on-time performance for 2018 presently averages 90%